Setting audio messages

In this section, you will learn how to display a recorded message to the callers or the called party before a phone conversation starts.

To enable and edit messages, get to the Numbers tab and edit your tracking number. Then, scroll down to the Messages section.

• Welcome Message: This message is played to the caller before the call transfer to the destination number.
• On Hold Message: This message is played to the caller between the call transfer and the start of the conversation.
• Whisper Message: This message is played to the called party before the start of the conversation.
• Busy or no answer: This message is played to the caller if the conversation cannot start because the called party is busy or cannot answer.

To learn more about adding, editing or deleting audio files for messages, please browse articles in Audio Messages category.